Question 1

Does OmniCanvas work offline?

Accepted Answer

Yes! OmniCanvas is offline-first. All your notes are stored locally on your device and available without an internet connection. When you're connected, changes sync automatically to the cloud.

Question 2

Who owns my data?

Accepted Answer

You do. Your notes and creations belong entirely to you. You can export your data at any time, and we will never sell or share your content with third parties.

Question 3

What platforms is OmniCanvas available on?

Accepted Answer

OmniCanvas is available as a macOS desktop app, a web app that works in any modern browser, and a mobile PWA you can install on your phone's home screen.

Question 4

Can I import from other note apps?

Accepted Answer

Yes! We currently support Evernote import (ENEX files) and Apple Notes import (from the macOS NoteStore.sqlite database). More import options coming soon including Notion and Markdown files.

Question 5

Is there a collaboration feature?

Accepted Answer

Yes! OmniCanvas supports real-time collaboration with live cursors, configurable permissions (view-only or edit), and email-based invite links. Share any note and work together simultaneously with up to 25 collaborators.

Question 6

Is OmniCanvas really free?

Accepted Answer

OmniCanvas has a generous free tier that includes unlimited notes, cloud sync, encryption, version history, and all core features. Pro ($8/month) and Power ($16/month) plans unlock advanced features like extended version history, manual checkpoints, web clipping, AI-powered search, and API access. During beta, all Pro features are unlocked for free.

Question 7

How do backups and version history work?

Accepted Answer

OmniCanvas automatically snapshots your notes every time they sync. For the last 72 hours you get full continuous snapshots (every ~30 seconds during active editing). After that, snapshots are consolidated into daily versions. Free users keep 3 daily snapshots per note, Pro keeps 30, and Power keeps 365. Every note always retains at least 3 snapshots regardless of age, so even a note untouched for a year still has a safety net. Paid users can also save up to 10 manual checkpoints per note that are never automatically deleted.

Question 8

How is my data stored?

Accepted Answer

Your data is stored locally on your device by default. If you enable cloud sync, your data is encrypted and stored securely on our servers powered by Cloudflare. You can use OmniCanvas entirely offline if you prefer.

Question 9

Can I use OmniCanvas for drawings?

Accepted Answer

Absolutely! OmniCanvas includes a full suite of drawing tools powered by Excalidraw, including freehand drawing, shapes, arrows, text, and more, all on an infinite canvas.

Question 10

Does OmniCanvas support two-factor authentication?

Accepted Answer

Yes. You can enable TOTP-based two-factor authentication in Settings. OmniCanvas works with any authenticator app including Google Authenticator, Authy, and 1Password.

Question 11

What AI features does OmniCanvas have?

Accepted Answer

OmniCanvas includes AI-powered audio transcription, handwriting OCR, semantic search (Power plan), AI folder organization, and transcript summarization. These features help you capture and find information faster.

Frequently Asked Questions